SaveMail Privacy Policy

Last modified September 22nd 2012

This is the privacy policy of Litterae Pty Ltd, applicable to the SaveMail service(s) from the website at www.savemail.com.au We take very seriously the job of providing high quality service and protecting your privacy. The information below outlines the commitment we have made to protect your privacy. We reserve the right to change this agreement.

General Site Information

Litterae is bound by the National Privacy Principles (NPPs) contained in the Privacy Act 1998 (Cth) (the “Privacy Act”). Litterae may, from time to time, review and update this Privacy Policy to take account of new laws and technology, as well as changes to Litterae’s operations. All personal information held by Litterae will be governed by Litterae’s most recent policy. The most recent Privacy Policy will always be available on our website at www.savemail.com.au/privacy

Cookies

When a user logs into the site via the private login panel we send a cookie to the user's browser, which allows them to use our services. The information contained within the cookie contains no personal user information.

Your Information

All of the computing resources used by SaveMail are located within Australia. We do not disclose any information to authorities unless instructed by a court order. Litterae is dedicated to protecting your privacy whilst providing you with the highest quality of service. Your information will never be shared with any other organisation or company. This excludes the situation where information is provided to SaveMail on behalf of issuing institutions and their employees or customers. This information is also held and distributed by the institutions in accordance with their own data management and privacy policies.

Online Transactions

Online transactions including credit card transactions on www.savemail.com.au are secured using SSL/TLS end-to-end encryption. All credit card transactions are secured with PCI compliant credit card processing facilities. We do not store or hold client credit/debit card information.

Customer Login

Customer login is secured with our own private digital certificate, using SSL/TLS end-to-end encryption. All users benefit from having an encrypted connection with our server. In certain circumstance, SaveMail includes Geodica TouchPass as an additional security mechanism. This decreases the chances of a user account being compromised and personal or private data being accessed. Litterae does not archive any IP-specific information for general users of its services. Please note, due to the nature of the Internet we cannot control the behaviour of authorities.

E-mail Notifications

You will only receive information via e-mail if the service is activated. If you have activated the service you will receive email notification on processing of content that will be made available to you via SaveMail. Litterae will occasionally send emails to our customers. We believe direct communication can be an efficient way to present our customers with information about updates and new services. All information given to us remains confidential. The e-mail addresses we gather from the activation of services are never used outside Litterae, other than for the purposes of sending emails to the intended recipient.

Links

The website may contain links to other sites. Please be aware that we are not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every website that collects personally identifiable information. This privacy statement applies solely to information collected by this website.

Partners

Partner sites may display banners on behalf of Litterae. We use cookies to enable partner-displayed banners in tracking customer activity to our web site. If the customer re-visits www.savemail.com.au directly, the cookies will enable us to track the activity and reward the partner for referring you. The cookies tell the partner nothing about you personally. None of the cookies are used to perform user profiling.

Employees

All employees are checked by a third party organisation. See below the checks completed.

No staff are employed until all the above checks have been completed and are satisfactory. All staff are required to sign Litterae compliance documentation, ensuring your privacy is respected.

Contact

Please direct any questions regarding this policy or any matter regarding security and data privacy to: enquiries@savemail.com.au or write to us at: SaveMail, PO BOX 312 RAYMOND TERRACE NSW 2324.

We look forward to providing you with a world class online mailing facility whilst ensuring your information is kept private and confidential.

All the best,
The SaveMail Team

Copyright © 2015, SaveMail